Common technical failures in low-resource environments: Examples from field research in Latin America
High rates of poverty, discrimination and social exclusion, a lack of institutional capacity for advocacy, and a growing dependence on technology access in the labor market, reaffirm the necessity of an increased agenda on systematic research into issues of disability in Latin America. Drawing from interviews with people with disabilities who are technology users or instructors, we document the common technical failures in low-resource environments. Using an ethnographic approach, this presentation highlights the experiences of these users to discuss the need for design of technologies that take into account the usage conditions of low-resource scenarios.
Frix, M. (2009). Common technical failures in low-resource environments: Examples from field research in Latin America. Presentation at the First Workshop on Technology and Disability in the Developing World. Seattle, Washington, October 2009.