Literature review of how telecentres operate and have an impact on eInclusion
This report includes the results of the research project ‘Exploratory study on explanations and theories of how telecentres and other community-based eInclusion actors operate and have an impact on digital and social inclusion policy goals’. This study was commissioned by IPTS to feed into a forthcoming...
The role of digital competences in advancing the employability of immigrant women in the European Union
The objective of this study is to understand the contribution of digital competences to advance the employability of immigrant women in five European Union countries: Spain, Italy, The Netherlands, Hungary, and Romania (as a source country). Based on a survey to three-hundred and fifty-one immigrant...
Technology training and empowerment: Aspiration and employability for the disabled in Latin America
Much recent work has looked at the various ways in which access to computing has impacted empowerment for people with disabilities, though such research discusses conditions in the global North. We present here work from primary research among technology training centers for people with disabilities...
ICT centers and the access gap to formal higher education for the poor in Brazil
The recentinterest in technology and development in Brazil features a complex environment of actors including the state, industry, international aid and NGOs. Developmental projects working in this area have focused on providing subsidized technology and employment agency services, usually through community...
Introducing the Essays of the Harvard Forum II
This special edition contains reports from the Harvard Forum II, a two-day event held September 2009 at Harvard University. Sponsored by Canada’s International Development Research Centre (IDRC) and hosted by the Berkman Center for Internet and Society at Harvard University, the Forum assembled a prominent...
Immigrant women, e-skills, and employability in Europe: The case of Hungary, Italy, the Netherlands, Romania, and Spain
There is much research on the role of e-skills in advancing employability among disadvantaged groups, but little is known about the way in which these skills can promote the economic integration of immigrant women in the European Union, or how improving digital competencies and access to computers and...
Research Brief: Immigrant Women, e-Skills, and Employability in Europe
Research Brief: Immigrant Women, e-Skills, and Employability in Europe summarizes the findings of the larger study. It found computer training is an important resource for immigrant women. NGO training programs help trainees develop both technical skills and non-technical social and cultural...
Immigrant Women and e-Skills in Europe Questionnaire
These surveys were created in seven languages to inform the TASCHA research surrounding Immigrant Women, e-Skills, and Employability in Europe. Included in the zip file are surveys developed for immigrant and "native born" women in the following languages: Dutch, English, French, Hungarian,...
Technology for employability in Washington State
Do information and communication technology skills training programs improve employment opportunities for low-income, older, and unemployed workers? Do they improve wage levels? Aspirations? To answer these questions, researchers surveyed 454 people enrolled in programs provided by non-profit and public...
Common technical failures in low-resource environments: Examples from field research in Latin America
High rates of poverty, discrimination and social exclusion, a lack of institutional capacity for advocacy, and a growing dependence on technology access in the labor market, reaffirm the necessity of an increased agenda on systematic research into issues of disability in Latin America. Drawing from interviews...
Socio-economic issues in expanding access to the disabled in Latin America
Organizing and advocacy from the grassroots, champions within national governments, and recently implemented legal reforms have made the Latin American region an important focus for academic and activist engagement with disability rights issues. Bringing the critical insights of a social model of disability...
Deconstructing ICT Skills and Employability
Economic empowerment for marginalized people is one of the core interests driving ICTD practice and scholarship. Many non-governmental organizations state that improving the economic livelihood of their communities is one of their most important missions. Many training programs, from those which are...
Research Brief: Technology for employability in Latin America
This research brief summarizes the larger TASCHA study conducted in 2009 which found that community technology centers in Latin America serving at-risk youth and people with disabilities provide services that can lead to employment — but they need to emphasize employer outreach, complementary services,...
Technology for employability in Latin America: Research with at-risk youth and people with disabilities
Since the early 1990s, there has been an increasing interest and investment in information and communication technology (ICT) training centers designed to expand employability options for socially excluded groups in Latin America. This study examines programs that provide basic computer training for...
Conflicting discourses on aspiration: Voices from Guatemala on migration and technology.
We examine here the role of ICT training within the aspirational ecology of marginalized peoples lacking local economic opportunities. Drawing off 60 in‐depth qualitative interviews with youth, people with disabilities, demobilized and displaced peoples and administrators of social programs, two conflicting...
New institutions and transformations: Computers and youth in Guatemala and Brazil
Exposure to crime and violence, discrimination, and a structural lack of institutional support for education and human development continue to plague at-risk youth in urban poor neighborhoods of Latin America. With the increase in share of private investment in human development projects, subsidized...
Researching the links between ICT skills and employability: An analytical framework
This article proposes an analytical framework to better understand the role of ICT skills in improving employment opportunities for low-income groups. The research draws upon the experiences of seventy NGOs that provide ICT training programs and other employment services in 23 countries around the world...
Work and play in the information age: Technology utilization in Boys & Girls Clubs of America
Work and Play in the Information Age: Technology utilization in Boys & Girls Clubs of America focuses on after-school programs as venues for teaching about information technology and for preparing youth for the 21st century workforce. Through a detailed examination of selected sites from...
A capacitação em TIC’s, emprego e jovens: O caso do Brasil, Colômbia e México
Entretanto, essa mesma expansão de TICs pode aumentar as desigualdades sociais e econômicas ao prover acesso restrito aos grupos marginalizados em comparação às possibilidades maiores dos setores de maior renda. O objetivo deste documento é, portanto, analisar a capacitação no uso de TICs como...
ICT training, employment, and youth: The case of Brazil, Colombia, and Mexico
The study was designed to address the following research questions: How do NGOs, through their community centers, train youth in urban areas of Latin America for entrepreneurial/business activities? What role do ICT skills play in these programs? What partnerships are NGOs building to support economic...
Capacitación en tecnologías de información, TICs, empleo y jóvenes: Los casos de Brasil, Colombia y México
Las preguntas de investigación que guían este trabajo son las siguientes: ¿De qué forma las ONG, a través de sus centros comunitarios, preparan principalmente a jóvenes para actividades emprendedoras/empresariales en zonas urbanas de América Latina? ¿Cuál es el rol de las habilidades en TICs...
Executive Summary: ICT training, employment, and youth: The case of Brazil, Colombia, and Mexico
The study was designed to address the following research questions: How do NGOs, through their community centers, train youth in urban areas of Latin America for entrepreneurial/business activities? What role do ICT skills play in these programs? What partnerships are NGOs building to support economic...
Evidence Narratives
Evaluation of community technology interventions is notoriously difficult. Computer training is one factor that must be understood in the context of a whole range of local resources and constraints. TASCHA work around evidence and storytelling attempts to address this challenge by gathering “typical”...
e-Skills and employability: Report from the 2007 Barcelona workshop
On June 19, 2007, twenty NGO practitioners from across Europe gathered at the e‐Skills & Employability Workshop to share best practices and discuss new ways to grow and sustain efforts to support economic empowerment through this field. Co‐organized by telecentre.org and the Esplai Foundation...
ICT training for disadvantaged populations: The importance of tailoring to the local context
This study describes the efforts of NGOs around the world to bring the benefits of new technologies to disadvantaged communities through their ICT training programs. It asks how NGOs design ICT training programs to meet diverse populations and socio-economic conditions. Researchers interviewed 25 NGO...
ICT training and employability: Integrated service delivery in workforce development networks
This study investigates how community-based organizations that provide basic technology training integrate it with other services and tap a network of service providers to improve employability prospects for lower-wage, lower-skill populations in the United States. Research focused on organizations that...