Literature review of how telecentres operate and have an impact on eInclusion
This report includes the results of the research project ‘Exploratory study on explanations and theories of how telecentres and other community-based eInclusion actors operate and have an impact on digital and social inclusion policy goals’. This study was commissioned by IPTS to feed into a forthcoming...
Public access, private mobile: The interplay of shared access and the mobile Internet for teenagers in Cape Town
The study assesses and describes the interplay between public PC-based Internet access and private mobile-based access for urban teenaged public access venue (PAV) users in Cape Town. South Africa is a particularly fruitful “leading edge” environment to do this work since not only mobile use, but...
Public access, private mobiles
The study assesses and describes the interplay between public PC-based Internet access and private mobile-based access for urban teenaged public access venue (PAV) users in Cape Town. South Africa is a particularly fruitful “leading edge” environment to do this work since not only mobile use, but...
Public access and development: The impact of public access venues and the benefits of libraries
Public access to information and communication technologies (ICTs) can play an important role in development. Communities benefit when people can access information and communicate with experts and people in their social networks to learn about health, jobs, education, leisure activities, or whatever...
Global Impact Study surveys: Methodologies and implementation
This working paper describes the methodology for the Global Impact Study’s five-country surveys of public access ICT venue operators, users and non-users. The surveys collected detailed information about the conditions of public access to ICTs, characteristics of public access users, patterns of usage,...
Public access to ICTs: Sculpting the profile of users
Based on a survey of public access ICT users in five countries, this working paper outlines some basic characteristics of users – their demographics, history of using ICTs and reasons for using public access ICTs. This preliminary analysis indicates that while a large proportion of public access ICT...
Opportunity for All: How Library Policies and Practices Impact Public Internet Access
Public libraries have provided free access to the Internet and computers since the 1990s. Libraries have also provided access to digital resources, databases, networked and virtual services, training, technical assistance, and technology-trained staff. However, little research has examined the relationship...
Global Impact Study non-user survey codebook
This codebook accompanies the survey of public access venue non-users, which was designed to capture non-user characteristics, indirect impacts, and to serve as a control for the user survey. The survey is divided into five sections: 1) Household screening and information, 2) ICT exposure, skills, and...
Global Impact Study non-user survey instrument
This survey of public access venue non-users was designed to capture non-user characteristics, indirect impacts, and to serve as a control for the user survey. The survey is divided into five sections: 1) Household screening and information, 2) ICT exposure, skills, and usage, 3) Perceived impacts, 4)...
Open data and open tools: The Global Impact Study inventory and web application
What is Open Access to Research Data? Is it free and open access to raw data? Access to data collection tools and instruments? Access to data with tools to organize and analyze? These are the types of questions the Global Impact Study is considering as we develop an open approach to our research on the...
Global Impact Study user survey instrument
This survey of public access venue users was designed to capture user characteristics, usage patterns, and perceptions of impact. The survey is divided into six sections: 1) Basic information, 2) ICT exposure and skills, 3) Access, 4) Usage, 5) Perceived impacts, and 6) Demographics. The survey was implemented...
Global Impact Study venue survey instrument
This survey of public access venue operators was designed to capture types of services public access venues offer, cost of service provision, perceptions on impact, users, usage patterns, and perceptions of impact. The survey is divided into ten sections: 1) About the venue, 2) About the venue layout,...
Global Impact Study user survey codebook
This codebook accompanies the survey of public access venue users, which was designed to capture user characteristics, usage patterns, and perceptions of impact. The survey is divided into six sections: 1) Basic information, 2) ICT exposure and skills, 3) Access, 4) Usage, 5) Perceived impacts, and 6)...
Global Impact Study venue survey codebook
This codebook accompanies the survey of public access venue operators, which was designed to capture types of services public access venues offer, cost of service provision, perceptions on impact, users, usage patterns, and perceptions of impact. The survey is divided into ten sections: 1) About the...
Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries
Public libraries have provided free access to the Internet and computers since the 1990s. Libraries have also provided access to digital resources, databases, networked and virtual services, training, technical assistance, and technology-trained staff. However, little research has examined the relationship...
Infomediaries: Lessons report from three inception missions
This report provides a review of the Infomediaries study's key variables and articulation of its hypotheses. Having completed Inception Missions to Chile (October 2009), Bangladesh (December 2009) and Lithuania (January 2010), we now have a foundation on which to build this analysis. This “Lessons...
Global Impact Study inventory database
The Global Impact Study maintains an online database of public access technology venues in Bangladesh, Brazil, Chile, Lithuania, and the Philippines. The database offers multiple search options, three different visualizations of the data, the ability to export in CSV format. All data in the database...
Introducing the Essays of the Harvard Forum II
This special edition contains reports from the Harvard Forum II, a two-day event held September 2009 at Harvard University. Sponsored by Canada’s International Development Research Centre (IDRC) and hosted by the Berkman Center for Internet and Society at Harvard University, the Forum assembled a prominent...
Communicating the Impact of Free Access to Computers and the Internet in Public Libraries: A Mixed Methods Approach to Developing Outcome Indicators
The U.S. IMPACT studies have two research projects underway that employ a mixed method research design to develop and validate performance indicators related specifically to the outcomes of public access computing (PAC) use in public libraries. Through the use of a nationwide telephone survey (n = ...
Literature review on the impact of public access to information and communication technologies
Information and communication technologies (ICTs) are widely acknowledged as important resources for socio‐economic development. Due to resource constraints, shared access forms the dominant mode of access to these technologies in most developing countries. Governments, non‐governmental institutions...
Public access to ICT: A review of the literature
This paper aims to review what type of research has been done on public access to ICTs, including issues investigated, methods used, main findings, and gaps in the literature. This document summarizes our preliminary findings. This review is based on approximately 80 journal articles and reports on public...