Evidence Narratives: Stories of the impact of computer training

Evaluation of community technology interventions is notoriously difficult. Computer training is one factor that must be understood in the context of a whole range of local resources and constraints. TASCHA work around evidence and storytelling attempts to address this challenge by gathering “typical” stories from a variety of settings in order to create a framework for induction and generalization. Evidence narratives were designed to capture “typical” stories — evidence — in order to generate analysis and dialog about particular cases in relation to the larger phenomena. The stories are also valuable because they communicate important lessons and dynamics. They are memorable and can be retold for a variety of audiences, making them useful for practitioners, donors, and researchers alike.

Below are the Evidence Narratives that resulted from this work.

Recommended citation for these reports:
Sullivan, J., Gordon, G., Garrido, M., West, M. Vander Leest, T., & Huskins, N. (2008). Evidence Narratives: Stories of the impact of computer training. Seattle: Technology & Social Change Group, University of Washington Information School.

Collection highlights

Region Country Title Report
Asia India The Value of Certification:
E-skills, outcome metrics, and corporate social
responsibility in India
Asia India Yields and Market Access:
ICT for farming and fishing in southern India
Asia India Improving Income
Generation in Rural India:
ICT-trained veterinarians assist small farmers with livestock production
Asia Philippines Healing and Jobs:
ICT training for survivors of human trafficking at the Philippine’s Visayan Forum Foundation
Asia Philippines Protection, Options, and Advantages
ICT training to improve economic livelihoods and reduce exploitation among Filipina domestic workers
Asia Sri Lanka Connectivity and Food Security:
Boosting yields and fighting crop failure with ICT in rural Sri Lanka
Asia Sri Lanka Crossing the Finish Line:
Telecenter jobs bank helps ICT training graduates find work in Sri Lanka
Europe Austria The Road to Employability:
Austrian pilot program brings “computer driver’s licenses” to Vienna’s most at-risk women
Europe Austria Caritas Austria:
Evidence narrative worksheet
Europe Bulgaria After the Mine Closes:
ICT training brings new jobs and a new life to
Romanian miners
Europe Bulgaria Renewing a National Resource:
Re-skilled Bulgarian teachers return to work
Europe Czech Republic Breaking Barriers with ICT: Charta 77 guides Czech paraplegics back to work Download
Europe Ireland Joining the Celtic Tiger:
ICT training leads inner-city Dubliners toward the booming Irish economy
Europe Ireland Fathers and Sons:
Developing new traditions of education in Ireland
Europe Poland Personal Motivation
and ICT Skills Training:
Jobs for people with disabilities in Poland
Europe Romania Meeting Industry Needs:
Youth e-Skills filling labor gaps in high-growth
Romanian regions
Europe Slovenia Generational Solidarity:
Slovenian youth centers open doors to all
for ICT job skills training
Europe Turkey The Spirit of Volunteerism:
Re-building civil society and delivering jobs through youth networks in Turkey
North America Mexico Edgar: Centro Comunitario Santa Fe evidence narrative worksheet Download
North America Mexico María Teresa: Centro Comunitario Santa Fe
evidence narrative worksheet
North America United States ICT Training and the
ABCs of Employability:
YearUp’s jobs program for urban youth
North America United States Mentors and Computers:
Developing work and life skills in the Boys and Girls Clubs of Bellevue Washington
North America United States “Lifers,” Computers, and Kids: Community building and technology education in Tacoma’s Al Davies Boys and Girls Club
South America Colombia Creating Opportunity at the Margins of Bogotá:
ICT training at Centro de Juan Bosco Obrero