City of Seattle Digital Equity Evaluation Plan Presentation Stacey Wedlake, David Keyes, Mike Crandall and Samantha Becker, February 2018
Building Digital Communities: A framework for action Research Report Chris Coward, Mike Crandall, Rebecca Sears and Samantha Becker, January 2012
Communicating the Impact of Free Access to Computers and the Internet in Public Libraries: A Mixed Methods Approach to Developing Outcome Indicators Article Karen Fisher, Mike Crandall and Samantha Becker, May 2009