ICT training and employability: Integrated service delivery in workforce development networks
This study investigates how community-based organizations that provide basic technology training integrate it with other services and tap a network of service providers to improve employability prospects for lower-wage, lower-skill populations in the United States. Research focused on organizations that provide basic computer training and for whom employability is either a primary or main goal.
Sullivan, J., Garrido, M., Dridi, K., Coward, C., & Gordon, A. (2007). ICT training and employability: Integrated service delivery in workforce development networks. TASCHA Working Paper. Seattle: Technology & Social Change Group (formerly the Center for Internet Studies), University of Washington Information School.