Urban/Rural
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Rural
2 = Urban

Venue description
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Library
2 = Cybercafe
3 = Telecenter
4 = Other

Revised Taxonomy - Ownership
-9 = Missing
1 = Private
2 = Public
3 = NGO
4 = Other

Revised Taxonomy - Business Mode
-9 = Missing
1 = For-profit
2 = Not-for-profit

Revised Taxonomy - Internet Access Fee
-9 = Missing
1 = Free
2 = Paid
3 = Not Applicable

Revised Taxonomy - Venue Type
-9 = Missing
1 = Library
2 = School
3 = Stand-alone facility
4 = Other (4.4)
5 = Government building
6 = Post office
7 = Religious institution
8 = Other-other (4.4.4)

Revised Taxonomy - Mobility
-9 = Missing
1 = Fixed
2 = Mobile

Privacy of Interview
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = High
2 = Medium
3 = Low

Consent form agreed to
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
0 = No
1 = Yes

How long ago did you first use a computer
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = 6 months ago or less
2 = 7-11 months ago
3 = 1-2 years ago
4 = 3-5 years ago
5 = Over 5 years ago

Where did you first use a computer
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = At a public access venue
2 = At a different location

How long ago did you first use the internet
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = 6 months ago or less
2 = 7-11 months ago
3 = 1-2 years ago
4 = 3-5 years ago
5 = Over 5 years ago
6 = Never used

How do you consider your skills and knowledge using computers
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Poor
2 = Fair
3 = Good
4 = Very Good

Which place most important for dev computer skills
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Home
2 = Friend's house
3 = Public access venue
4 = Work
5 = School
6 = Some other place

Where do you most freq obtain info on Heath
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Newspaper
2 = Books
3 = Videos
4 = Radio
5 = TV
6 = Internet
7 = Friends or Family
8 = Professionals
9 = Other

Appx how often do you use - Newpaper or Printed media - for info and comm
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Daily or Almost Daily
2 = At Least Once a Week
3 = At Least Once a Month
4 = A Few Times a Year
5 = Never

Tasks done on a computer (OECD Groupings)
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = No Tasks
2 = Low
3 = Medium
4 = High

Tasks done on the internet (OECD Groupings)
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
0 = Never Used the Internet
1 = No Tasks
2 = Low
3 = Medium
4 = High

Agree or Disagree that - Internet is confusing and hard to use
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Strongly Agree
2 = Somewhat Agree
3 = Somewhat Disagree
4 = Strongly Disagree

Agree or Disagree that - Internet is confusing and hard to use
-9 = Missing
1 = Agree
2 = Disagree

In addition to this venue, how many different venues gone to in pst 12 mnths
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = This is my first time using a public access venue
2 = 0 (This is the only venue frequented)
3 = 1 or 2
4 = 3-5
5 = More than 5

Simplified: In addition to this venue, how many different venues gone to in pst 12 mnths
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = This is my first time using a public access venue
2 = 0 (This is the only venue frequented)
3 = 1 or more

Main reason you use public access venues (PAV)
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = No other option for computer access
2 = No other option for Internet access
3 = To work or be with friends or other people
4 = To get help from other users
5 = To get help from venue staff
6 = Better equipment than home or work
7 = Other

How important in your choice of which venue to go to - only PAV in area
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Not important at all
2 = 2
3 = 3
4 = Very important

If PAVs were not avail, usage would go up, down, stay same?
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Go up
2 = Go down
3 = Stay the same (would find other option)

How often do you visit PAVs
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Daily or almost daily
2 = At least once a week
3 = At least once a month
4 = A few times a year

How often do you visit PAVs
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Daily or almost daily
2 = At least once a week
3 = At least once a month
4 = A few times a year
5 = First-time user

Type of PAV do you usually go to
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Internet cafe
2 = Telecenter
3 = Public library
4 = Other

How far from that PAV do you live
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = <1km
2 = 1-2km
3 = 3-5km
4 = >5km

Time of day generally you visit usual PAV
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Morning
2 = Afternoon
3 = Evening
4 = Night
5 = Late night/early morning

Do you generally visit that PAV on Weekdays, weekends, no pattern
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Weekdays only
2 = Weekends only
3 = Both weekdays and weekends
4 = No regular pattern

Do you generally travel to that PAV from home, work, another loc
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Home
2 = Work
3 = School and/or university
4 = Other

How do you travel to that PAV
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Walk
2 = Ride a bicycle
3 = Drive (car, motorbike, scooter)
4 = Public transportation (bus, train, subway, taxi)
5 = Catch a ride with a friend/family member/colleague
6 = Other

Don't know
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip

How much money does it cost for transportation to that PAV - Nothing, Don't know
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Nothing

On average how much time did you spend each visit to that PAV last month
-9 = Missing
-8 = N/A (for people who have not visited this venue in the last month)
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = No regular pattern

Appx money spent - not applicable
-9 = Missing
-8 = N/A - (for people that have not visited this venue in the last month)
-7 = Don't Know
-6 = Refused
-5 = Logical Skip

Where do you most often use computers
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Internet cafe
2 = Telecenter
3 = Public library
4 = Home
5 = School
6 = Friend's/neighbor's house
7 = Work
8 = Other

For the venue you usually go to how often do you - Email
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Every time I go
2 = Most times I go
3 = Some times I go
4 = Rarely
5 = Never - I don't want to
6 = Never - Don't know how
7 = Never -No Internet here
8 = Never - It is not allowed here

For the venue you usually go to do you - Chat using IM, VOIP
-9 = missing
1 = Yes
2 = No

How often do you share computers at PAVs
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Every time I go
2 = Most of the time
3 = Sometimes
4 = Rarely
5 = Never

Why do you share
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Not enough machines
2 = More fun sharing
3 = To receive help from someone else
4 = To save money
5 = Other

Computer or Internet, most common type of assistance you ask PAV staff for?
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Problems using computer hardware
2 = Problems with Internet connectivity
3 = Problems using software
4 = Searching for employment, business, or work information
5 = Searching for health information
6 = Searching for educational information
7 = Searching for online government services
8 = Searching for local or international news
9 = Searching for culture and language information
10 = Performing communication activities, such as emailing or using social networking
11 = Producing online content, such as building websites
12 = Other

Most imprt reasons you seek assist from Staff
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Venue staff are skilled at software use
2 = Venue staff are skilled at hardware use and are generally knowledgeable about computers
3 = Venue staff are able to assist users in searching for information
4 = Venue staff share similar social or cultural characteristics with me
5 = Venue staff are patient and listen to users' needs
6 = Venue staff are caring
7 = Venue staff are able to help me perform comp tasks- physical disability
8 = Other

Most imprt reasons you do NOT seek assist from Staff
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = I don't need it
2 = Venue staff are not skilled at software use
3 = Venue staff are not skilled at hardware use and are generally knowledgeable about computers
4 = Venue staff are not able to assist users in searching for information
5 = Venue staff do not share similar social or cultural characteristics with me
6 = Venue staff are not patient and listen to users' needs
7 = Venue staff are not caring
8 = Venue staff are not able to help me perform comp tasks - physical disability
9 = Other

Most imprt reasons you seek assist from Other Users
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Other users are skilled at software use
2 = Other users are skilled at hardware use and are generally knowledgeable about computers
3 = Other users are able to assist users in searching for information
4 = Other users share similar social or cultural characteristics with me
5 = Other users are patient and listen to users' needs
6 = Other users are caring
7 = Other users are able to help me perform comp tasks - physical disability
8 = Other

Most imprt reasons you do NOT seek assist from Other Users
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = I don't need it
2 = Other users are not skilled at software use
3 = Other users are not skilled at hardware use and are generally knowledgeable about computers
4 = Other users are not able to assist users in searching for information
5 = Other users do not share similar social or cultural characteristics with me
6 = Other users are not patient and listen to users' needs
7 = Other users are not caring
8 = Other users are not able to help me perform comp tasks - physical disability
9 = Other

Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - No challenges
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
0 = No challenges

Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - Rank ONE
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = No Challenges
2 = Not enough computers
3 = Hours of operation
4 = Location/transportation to the venue
5 = Obsolete equipment
6 = Other users intimidate me
7 = Other users make too much noise
8 = Slow connectivity
9 = Staff are not helpful
10 = Venue time restrictions for computer use
11 = Not enough services
12 = Cost
13 = My computer skills are low/limited
14 = Information not in right language
15 = Lack of privacy
16 = Lack of training of staff
17 = Not enough relevant content
18 = Rules are too restrictive
19 = Other

Overall impact from using PAVs - Your income
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Highly Positive
2 = Slightly Positive
3 = Slightly Negative
4 = Highly Negative
5 = No Impact

Past 12 mnths, have you used a PAV for yourself or someone else for income related activities such as looking for work, selling goods, contacting customers, writing a resume
-9 = Missing
-8 = N/A
-7 = Don't Know - not sure
-6 = Refused
-5 = Logical Skip
0 = No
1 = Yes, for someone else only
2 = Yes, for myself only
3 = Yes, for myself and someone else

Most imprt reason you didn't use a PAV for yourself for income related activities
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Security of my information
2 = Privacy
3 = Venue does not have the appropriate equipment
4 = Limited help
5 = Cost
6 = Didn't think of it
7 = Didn't have the need
8 = Venue policies
9 = No specific reason
10 = Some other reason

Thinking just about your own use in past 12 mnths, how frequently did you use a PAV for income related purpose
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Every time you went
2 = Most times you went
3 = Sometimes
4 = Rarely

What online sources were most imprt in searching and/or applying for jobs
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Friends (via email or social networking sources)
2 = Family (via email or social networking sources)
3 = Websites
4 = Other

What is your Gender
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Male
2 = Female
3 = Other

What is your age?
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = 12-15
2 = 16-19
3 = 20-24
4 = 25-34
5 = 35-49
6 = 50-65
7 = Older than 65

What is the highest level of formal education you have completed
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Pre-primary education (no formal schooling)
2 = Primary education/First stage of basic education (grade school or equivalent)
3 = Secondary education (high school or equivalent)
4 = Post-secondary non-tertiary education (vocational or trade school)
5 = Tertiary education (college/university degree) or higher

Do you have any type of physical disability
-9 = Missing
-8 = N/A - No response
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
0 = No
1 = Yes

Which of the following best describes your home
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = It is owned by you or by someone in your household
2 = You rent it
3 = You occupy it without payment of rent
4 = Don't have a home

What is your source of fresh water at home
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Private well
2 = Public well
3 = Piped into house
4 = Other

What is your primary language of communication
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = <<Language 1>>
2 = <<Language 2>>
3 = <<Language 3>>
4 = <<Language 4>>

What is your reading ability in your primary language
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = None
2 = Poor
3 = Fair
4 = Good
5 = Very Good

What is your reading ability in your national language
-9 = Missing
-8 = N/A - <<national lang>> is primary language
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = None
2 = Poor
3 = Fair
4 = Good
5 = Very Good

What is your English proficiency
-9 = Missing
-8 = N/A - English is primary language
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = None
2 = Poor
3 = Fair
4 = Good
5 = Very Good

What is your current occupational status
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Self employed
2 = Employed part time
3 = Employed full time
4 = Unemployed looking for a job
5 = Unemployed not looking for a job
6 = Retired
7 = Student
8 = Homemaker
9 = Other

What sector do you work in
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = Government or public sector
2 = Agriculture
3 = Education
4 = Health services
5 = Construction
6 = Manufacturing
7 = Transportation
8 = Wholesale or retail
9 = Financial services
10 = Business services
11 = Personal services
12 = Other trades
13 = Other

What is your personal monthly income
-9 = Missing
-8 = N/A
-7 = Don't Know
-6 = Refused
-5 = Logical Skip
1 = 0
2 = <<Range 1>>
3 = <<Range 2>>
4 = <<Range 3>>
5 = <<Range 4>>
6 = <<Range 5>>
7 = <<Range 6>>
8 = <<Range 7>>
9 = <<Range 8>>
10 = <<Range 9>>
11 = <<Range 10>>
12 = <<Range 11>>
13 = <<Range 12>>

Is your income above the poverty line?
0 = No
1 = Yes