Data Manager ID
Country Name
Venue ID#
Urban/Rural
Venue description
Venue Name
Interviewer Name
Respondent ID#
City/Village/Town
City clean
Revised Taxonomy - Ownership
Revised Taxonomy - Business Mode
Revised Taxonomy - Internet Access Fee
Revised Taxonomy - Venue Type
Revised Taxonomy - Mobility
Number of people in venue
Language
Privacy of Interview
Consent form agreed to
Interview Date
Start Time
Start - Specify am/pm
How long ago did you first use a computer
Where did you first use a computer
How long ago did you first use the internet
Where did you first use the internet
How long ago did you first use a mobile phone
How do you consider your skills and knowledge using computers
How do you consider your skills and knowledge using internet
How do you consider your skills and knowledge using mobile phones
Which place most important for dev computer skills
Other place (specify)
Which place most important for dev internet skills
Where do you most freq obtain info on Heath
Where do you most freq obtain info on Job - Bus
Where do you most freq obtain info on Gov - Politics
Where do you most freq obtain info on Edu - School
Where do you most freq obtain info on Local Events - News
Where do you most freq obtain info on World News
Where do you most freq obtain info on Local Culture - Language
Appx how often do you use - Newpaper or Printed media - for info and comm
Appx how often do you use - Books - for info and comm
Appx how often do you use - Radio - for info and comm
Appx how often do you use - TV - for info and comm
Appx how often do you use - Videos or DVDs - for info and comm
Appx how often do you use - Computers - for info and comm
Appx how often do you use - The Internet - for info and comm
Appx how often do you use - Landline Phone - for info and comm
Appx how often do you use - Mobile Phone - for info and comm
Appx how often do you use - Family and Friends - for info and comm
Appx how often do you use - Professionals, urse, officer, official - for info and comm
Done on a computer - Create Edit Docs
Done on a computer - Copying Moving Doc or Folder
Done on a computer - Using 'copy' 'paste'
Done on a computer - Using arithmetical commands
Done on a computer - Compressing docs
Done on a computer - Connecting or Installing new peripherals, printers, modems
Done on a computer - Writing a program with prog lang
Done on a computer - None of the above
Tasks done on a computer (OECD Groupings)
Done on internet - Searched Engine, Google, Yahoo, Bing
Done on internet - Sent emails with files attached
Done on internet - Sent messages using IM chats, newsgroups, or forums
Done on internet - Made voice calls using Skype, Messenger or ooVoo
Done on internet - Used shared files or docs, exchanged music, videos, films
Done on internet - Created a web page
Done on internet - None of the above
NA - Never used the Internet
Tasks done on the internet (OECD Groupings)
Agree or Disagree that - Internet is confusing and hard to use
Agree or Disagree that - Often feel like I need help
Agree or Disagree that - Using computers is enjoyable
In addition to this venue, how many different venues gone to in pst 12 mnths
Simplified: In addition to this venue, how many different venues gone to in pst 12 mnths
Main reason you use public access venues (PAV)
Other (specify)
How important in your choice of which venue to go to - only PAV in area
How important in your choice of which venue to go to - Convenient loc
How important in your choice of which venue to go to - Cost
How important in your choice of which venue to go to - Convenient Hrs
How important in your choice of which venue to go to - Does not restrict access to prog and web
How important in your choice of which venue to go to - Quiet
How important in your choice of which venue to go to - No wait
How important in your choice of which venue to go to - Good wkg computers
How important in your choice of which venue to go to - Fast Internet Conn
How important in your choice of which venue to go to - Friends go there
How important in your choice of which venue to go to - Staff knowledge - help
How important in your choice of which venue to go to - Layout is private
How important in your choice of which venue to go to - Provides content in local lang
How important in your choice of which venue to go to - Provides assistance to people with low literacy
How important in your choice of which venue to go to - Provides disabililty access
How important in your choice of which venue to go to - Safe Environment or gender safe
If PAVs were not avail, usage would go up, down, stay same?
How often do you visit PAVs
Type of PAV do you usually go to
Usual Venue Type
How far from that PAV do you live
How far from this PAV do you live
How often do you visit that PAV
Time of day generally you visit usual PAV
Do you generally visit that PAV on Weekdays, weekends, no pattern
Do you generally travel to that PAV from home, work, another loc
Do you generally travel to this PAV from home, work, another loc
How far from that PAV is above location
How far from this PAV is above location
How do you travel to that PAV
How do you travel to this PAV
Don't know
How long does it take to travel to that PAV - hours
How long does it take to travel to that PAV - minutes
This venue: Don't know
How long does it take to travel to this PAV - hours
How long does it take to travel to this PAV - minutes
How much money does it cost for transportation to that PAV - Nothing, Don't know
How much money does it cost for transportation to that PAV - specify
How many times did you visit that PAV in the last month
On average how much time did you spend each visit to that PAV last month
On average how much time did you spend each visit to that PAV last month - hours
On average how much time did you spend each visit to that PAV last month - minutes
On average how much time did you spend each visit to that PAV last month - no pattern - range end - hour
On average how much time did you spend each visit to that PAV last month - no pattern - range end - min
On average how much time did you spend each visit to that PAV last month - no pattern - range start - hour
On average how much time did you spend each visit to that PAV last month - no pattern - range start - min
Appx money spent - not applicable
Appx how much money did you spend in last month using computer and other tech services
Main reason you chose to use PAV TODAY
How imprt were the following in choosing venue TODAY - Only PAV in area
How imprt were the following in choosing venue TODAY - Convenient location
How imprt were the following in choosing venue TODAY - Cost of service
How imprt were the following in choosing venue TODAY - Venue does not restrict access to programs and websites
How imprt were the following in choosing venue TODAY - Venue is quiet
How imprt were the following in choosing venue TODAY - I don't need to wait in line to use computers
How imprt were the following in choosing venue TODAY - Computers are in good working condition
How imprt were the following in choosing venue TODAY - Internet connection is fast
How imprt were the following in choosing venue TODAY - My friends go there
How imprt were the following in choosing venue TODAY - Venue staff are knowledgeable and helpful
How imprt were the following in choosing venue TODAY - The layout allows privacy
How imprt were the following in choosing venue TODAY - Provides content in my local lang
How imprt were the following in choosing venue TODAY - Provides assistance to people with low literacy
How imprt were the following in choosing venue TODAY - Provides physical and/or computer access for disability
How imprt were the following in choosing venue TODAY - Environment is safe and/or supportive of people my gender
If PAVs were not avail, usage would go up, down, stay same
How often do you visit usual PAV
Is the venue we are in now the one you usually come to
How far from this venue do you live
Did you travel to this venue from home, work, or another location
How far from this venue is the above location
How did you travel to this venue
How long did it take you to travel to this PAV
Hours
Minutes
How much money did it cost for transportation to this venue
Specify cost
Not including today, how many times have you visited this venue in the last month
Number of times you visited
On average how much time did you spend in each visit to this venue in the last month
No Regular pattern - Range - End - hour
No Regular pattern - Range - End - min
No Regular pattern - Range - Start - hour
No Regular pattern - Range - Start - min
Appx how much money did you spend in last month using computer and other tech services at THIS venue
Did you come here looking for specific information
What type of info were you seeking - Employment and business opportunities
What type of info were you seeking - Health information
What type of info were you seeking - Education
What type of info were you seeking - Government services
What type of info were you seeking - Culture and language
What type of info were you seeking - Local news
What type of info were you seeking - International news
What type of info were you seeking - Entertainment
What type of info were you seeking - Other
Where do you most often use computers
Where do you most often use the internet
How often do you use the internet on a mobile phone
For the venue you usually go to how often do you - Email
For the venue you usually go to how often do you - Chat using IM, VOIP
For the venue you usually go to how often do you - Browse, Surf Internet
For the venue you usually go to how often do you - Blog
For the venue you usually go to how often do you - Social Network, Facebook, Myspace?
For the venue you usually go to how often do you - Watch movies or TV online
For the venue you usually go to how often do you - Play computer games online or off
For the venue you usually go to how often do you - Listen or download music
For the venue you usually go to how often do you - Read current events, news online
For the venue you usually go to how often do you - By goods online
For the venue you usually go to how often do you - Do word-processing
For the venue you usually go to do you - Email
For the venue you usually go to do you - Chat using IM, VOIP
For the venue you usually go to do you - Browse, Surf Internet
For the venue you usually go to do you - Blog
For the venue you usually go to do you - Social Network, Facebook, Myspace?
For the venue you usually go to do you - Watch movies or TV online
For the venue you usually go to do you - Play computer games online or off
For the venue you usually go to do you - Listen or download music
For the venue you usually go to do you - Read current events, news online
For the venue you usually go to do you - Buy goods online
For the venue you usually go to do you - Do word-processing
Using Internet at PAVs, whom do you correspond - Friends/Family
Using Internet at PAVs, whom do you correspond - Co-workers
Using Internet at PAVs, whom do you correspond - Business contacts
Using Internet at PAVs, whom do you correspond - Classmates
Using Internet at PAVs, whom do you correspond - Doctors or Health Profs
Using Internet at PAVs, whom do you correspond - Reps of State or Gov
Using Internet at PAVs, whom do you correspond - Banking institutions
Using Internet at PAVs, whom do you correspond - Other
Using Internet at PAVs, whom do you correspond - Not Applicable - Do not use internet
How often do you share computers at PAVs
Why do you share
How often do you seek assistance from PAV staff
Computer or Internet, most common type of assistance you ask PAV staff for?
Most imprt reasons you seek assist from Staff
Most imprt reasons you do NOT seek assist from Staff
How often do you seek assistance from other users?
Using at PAV, what type of assistance do you most request from other users?
Most imprt reasons you seek assist from Other Users
Most imprt reasons you do NOT seek assist from Other Users
Services available at usual PAV - Wi-fi or Ethernet for use with personal comp
Do you use - Wi-fi or Ethernet for use with personal comp
Services available at usual PAV - Photocopying or scanning
Do you use - Photocopying or scanning
Services available at usual PAV - Printing
Do you use - Printing
Services available at usual PAV - Faxing
Do you use - Faxing
Services available at usual PAV - CD writing
Do you use - CD writing
Services available at usual PAV - Disability Hardware or software
Do you use - Disability Hardware or software
Services available at usual PAV - Public phone or sale of phone cards
Do you use - Public phone or sale of phone cards
Services available at usual PAV - Training provided by venu, on or offline
Do you use - Training provided by venu, on or offline
Services available at usual PAV - Assist with online activities, such as e-gov and e-bank
Do you use - Assist with online activities, such as e-gov and e-bank
Services available at usual PAV - Job placement
Do you use - Job placement
Services available at usual PAV - Tech support with Doc prep, using spreadheeds, web design, etc.
Do you use - Tech support with Doc prep, using spreadheeds, web design, etc.
Services available at usual PAV - Svc for personal computers, such as computer repair svcs and sales or rentals of parts or products
Do you use - Svc for personal computers, such as computer repair svcs and sales or rentals of parts or products
Services available at usual PAV - Sales of beverages and food
Do you use - Sales of beverages and food
Services available at usual PAV - A social area for relaxing
Do you use - A social area for relaxing
Are there additional services or products you wish were available
Additional svc or product in order of importance - One
Additional svc or product in order of importance - Two
Additional svc or product in order of importance - Three
Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - No challenges
Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - Rank ONE
Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - Rank TWO
Two biggest barriers or obstacles for using comp and internet at the PAV you usually go to - Write out
Overall impact from using PAVs - Your income
Overall impact from using PAVs - Your access to resources and skillls
Overall impact from using PAVs - Your education
Overall impact from using PAVs - Your health
Overall impact from using PAVs - Your access to info and svcs from local and central gov
Overall impact from using PAVs - Your participation in activities that foster your local lang and culture
Overall impact from using PAVs - Your time savings
Overall impact from using PAVs - Your financial savings
Overall impact from using PAVs - You meeting new people, physically or virtually
Overall impact from using PAVs - You maintaining comm with family and friends
Overall impact from using PAVs - You sending or receiving money to or from family or friends
Overall impact from using PAVs - You pursuing interests and hobbies
Overall impact from using PAVs - You pursuing other leisure activites
When you go to PAVs, how often do you use comp or internet for a person who is not at venue
Overall Fam and Friend impact from your use of PAVs - THEIR income
Overall Fam and Friend impact from your use of PAVs - THEIR access to resources and skillls
Overall Fam and Friend impact from your use of PAVs - THEIR education
Overall Fam and Friend impact from your use of PAVs - THEIR health
Overall Fam and Friend impact from your use of PAVs - THEIR access to info and svcs from local and central gov
Overall Fam and Friend impact from your use of PAVs - THEIR participation in activities that foster your local lang and culture
Overall Fam and Friend impact from your use of PAVs - THEIR time savings
Overall Fam and Friend impact from your use of PAVs - THEIR financial savings
Overall Fam and Friend impact from your use of PAVs - THEIR Meeting new people, physically or virtually
Overall Fam and Friend impact from your use of PAVs - THEIR Maintaining comm with family and friends
Overall Fam and Friend impact from your use of PAVs - THEIR Sending or receiving money to or from family or friends
Overall Fam and Friend impact from your use of PAVs - THEIR Pursuing interests and hobbies
Overall Fam and Friend impact from your use of PAVs - THEIR Pursuing other leisure activites
Past 12 mnths, have you used a PAV for yourself or someone else for income related activities such as looking for work, selling goods, contacting customers, writing a resume
Most imprt reason you didn't use a PAV for yourself for income related activities
Thinking just about your own use in past 12 mnths, how frequently did you use a PAV for income related purpose
Did you search and/or apply for jobs
Did you find information about searching and/or applying for jobs
Did you use the info to apply for a job
What online sources were most imprt in searching and/or applying for jobs
Did you take a training course
Did you use what you learned in the course
Do you feel what you learned in the course has improved the skills needed for your job
What online sources were most imprt in taking a training course
Did you arrange for family or friends to send money to you or for you to send to them
Did you receive/send the money
What online sources were most imprt in sending/receiving money
Did you look for products, services, new techniques, or new clients to support your business/income generating activities
Did you find info for this (business/income generating activities)
Did you earn more money
Did you save more money
What online sources were most imprt in looking for new products or services
In past 12 mnths, have you used a PAV for you or someone else for education or learning
What was the most imprt reason you didn't use the PAV for yourself for education or learning
Thinking just about your own use in past 12 mnths, how frequently did you use a PAV for education or learning related purpose
Did you take a class or workshop online
Did you gain the skill or knowledge you were seeking
What online sources were most imprt in taking this class or workshop
Did you learn about admissions or financial aid for school, including college, voc school or other courses
Did you find info on this (admissions or finalcial aid)
Did the info enable you to make a decision about applying
Did you apply
What online sources were most imprt in learning about admissions or financial aid
Did you work on homework
Was the homework completed
What online sources were most imprt in working on homework
In past 12 mnths, have you used a PAV for you or someone else for health
What is the most imprt reason you didn't use a PAV for health and wellness
Thinking just about your own use in the past 12 mnths, how freq did you use a PAV for health reasons
Did you search for information about an illness, desease or medical condition
Did you find information on an illness, desease or medical condition
Do you have a better understanding of the condition and the treatment options
Are you better able to manage your illness because of this
What online sources were most imprt in searching for information about an illness, diseases or medical condition
Did you search for information about diet or nutrition
Did you find info on Diet or nutrition
Do you have a better understanding of what a healthy diet is
Have you made changes in your eating habits because of this
What online sources were most imprt in searching for info about diet and nutrition
Did you find information to help you choose an approp doctor or health care provider
Did you find info on doctors or health care provider
Did you visit the doctor or health care provider
What online sources were most imprt in choosing an appro doctor or health care provider
Did you use an online health svc, such as remote diagnostic services
Did you find info on health svcs
Did you get the svcs you were looking for
What online sources were most imprt in using online svcs
In the past 12 mths, have you used a PAV to find info about or use svc from central or local gov
What is the most imprt reason you didn't use a PAV for info about or use svc from central or local gov
Thinking just about your own use in the past 12 mnths, how freq did you use a PAV for gov related reasons
Did you search for info on what gov svcs were available
Did you find info on gov svcs
Did you use any of the svcs you found were available
What online sources were most imprt in searching for info about what gov svcs are availalble
Did you search for information on how to use gov svcs
Did you find info on how to use gov svcs
Did the info you found make you feel more knowledgeable about using gov svcs
What online sources were most imprt in searching for info about how to use gov svcs
Did you access a gov svc
Did you get the svc you were looking for
What online sources were most imprt in accessing a government svc
In the past 12 mths, have you used a PAV for cultural and lang purposes
What was the most imprt reason you didn't use the PAV for yourself for cultural and lang purposes
Thinking just about your own use in the past 12 mths, how frequently did you use a PAV for cultural and lang purposes
Did you search for information on local cultural events
Did you find info on local cultural events
Did you participate in or watch the event
What online sources were most imprt in searching for info on local cultural events
Did you search for information on how to organize cultural events
Did you find information on how to organize cultural events
Did you hold the cultural event
What online sources were most imprt in searching for info about how to organize cultural events
Did you search for infor about how to contribute to online content that is in your local lang
Did you find info about how to contribute to online content that is in your local lang
Have you contributed to a website or blog in your native lang
What online sources were most imprt in contributing to online content in your local lang
Did you produce online content about your local culture such as blogging or creating a website
Did you find info on producing online content about your local culture
What online sources were most imprt in producing online content about your local culture
In the past 12 mnths, have you used a PAV for personal communication and other leisure purposes
What is the most imprt reason you didn't use a PAV for personal comm or other leisure
Thinking just about your own use in the past 12 mnths, how frequently did you use a PAV for personal communication
Did you communicate with friends or family members
Has your level of communication with family or friends increased
Did you pursue other interests, hobbies or leisure activities
Did you think using computers for leisure activities has improved your overall computer skills
What online sources were most imprt in your pursuit of online leisure activities
Did you keep in touch with friends or meet new people using social networking
Do you feel you have a stronger social network
What has been the biggest impact of PAV on your live
What is your Gender
What is your age?
What is your nationality
What is the highest level of formal education you have completed
Do you have any type of physical disability
In what ways does your diability affect you - Seeing
In what ways does your diability affect you - Hearing
In what ways does your diability affect you - Using Arms
In what ways does your diability affect you - Using Legs
In what ways does your diability affect you - Combination of the above
In what ways does your diability affect you - Other
Which of the following best describes your home
Do you have the following at home - Computer
Do you have the following at home - Internet connection
Do you have the following at home - Television
Do you have the following at home - Satellite for television
Do you have the following at home - Radio
Do you have the following at home - Car
Do you have the following at home - Electricity
Do you have the following at home - Landline phone
Do you have the following at home - Mobile phone
What is your source of fresh water at home
Including self, how many adults live in your home
How many children live in your home
What is your primary language of communication
What is your reading ability in your primary language
What is your writing ability in your primary language
What is your reading ability in your national language
What is your writing ability in your national language
What is your English proficiency
What is your current occupational status
Revised: What is your current occupational status
What sector do you work in
What is your personal monthly income
Is your income above the poverty line?
What is your household monthly income
Do you have any immediate family members living or working in another country
End of survey, continuing participation question
Gave Email
Gave Phone
End Time
End - Specify am/pm