Data Manager ID
Country Name
Venue ID#
Urban/Rural
Venue description
Venue Name
Interviewer Name
Venue Number/Street
after verification
Venue Village/Town
Venue Village/Town clean
after verification clean
Venue District/Province/State
Venue Postal Code
Country Code + Venue Telephone Number
Venue Email Address
Venue Country
Revised Taxonomy - Ownership
Revised Taxonomy - Business Mode
Revised Taxonomy - Internet Access Fee
Revised Taxonomy - Venue Type
Revised Taxonomy - Mobility
Taxonomy - Ownership
Taxonomy - Business Mode
Taxonomy - Internet Access Fee
Taxonomy - Venue Type
Taxonomy - Mobility
Local Taxonomy - Optional - Specify
Year Established
Years in operation
Appx number of people using computers in the venue
Privacy of interview
Photos - # Exterior
Photos - # Interior
Location
Building/Space Condition
Visibility
Wheelchair Accessibility
Configuration
Other (specify)
Language
Other Notes
Has the consent form been read and agreed to?
Interview Date - MM/DD/YYYY
Start Time - 00:00
Start - Specify am/pm
Enter Respondent Number
What is the total number of computers at this venue for public use
How many of these computers are connected to the Internet
Are the computers in this venue all the same
Specify how old is the newest computer at this venue - years
Specify how old is the newest computer at this venue - months
How old is the newest computer at this venue - don't know
Specify how old is the oldest computer at this venue - years
Specify how old is the oldest computer at this venue - months
How old is the oldest computer at this venue?
Specify size of the fastest computer's hard drive - GB
What is the size of the fastest computer's hard drive - don't know
Specify speed of the fastest computer's processor - GHz
Specify MHz or GHz
What is the speed of the fastest computer's processor - don't know
Specify size of the fastest computer's RAM - GB
Specify MB or GB
What is the size of the fastest computer's RAM - don't know
Specify how many computers are the same as the fastest computer
How many computers are the same as the fastest computer - don't know
How old are this venue's computers - years
How old are this venue's computers - months
How old are this venue's computers - Don't know
Specify size of this venue's computers' hard drive - GB
Specify size of this venue's computers' hard drive - Don't know
Specify speed of the worst computer's processor - GHz
Specify MHz or GHz - Don't know
Specify size of this venue's computers' RAM - GB
Specify MB or GB - Don't know
What type of Internet connection does this venue have
Specify maximum bandwidth provided by your Internet service provider
Specify Kbits or Mbits
Specify maximum bandwidth - don't know
What operating systems are available - Windows
Specify Windows version
What operating systems are available - Mac OS
Specify Mac OS versio
What operating systems are available - Linux
Specify Linux version
What operating systems are available - Unix
Specify Unix version
What operating systems are available - Other
Specify Other
What means do you have of tracking your operations
Have you ever analyzed log server data
Would you be willing to share a small part of your log server data with us in the future
Does the venue have an electrical fuse box or circuit breaker box
Does the venue have enough outlets for all computers
Does the venue have power connected directly to the grid
Does the venue have power backup, like a UPS or generator
Past 12 mnths, how often were at least 1/4 of the venue's computers unusable because of - Power outages
Past 12 mnths, how often were at least 1/4 of the venue's computers unusable because of - Viruses
Past 12 mnths, how often were at least 1/4 of the venue's computers unusable because of - Computer hardware problems
Past 12 mnths, how often were at least 1/4 of the venue's computers unusable because of - Internet connection problems
Past 12 mnths, how often were at least 1/4 of the venue's computers unusable because of - Other
Is this venue a part of a larger firm, organization, or network
Specify which one
What are this venue's top TWO sources for public access computing operations? - Government support
What are this venue's top TWO sources for public access computing operations? - NGO support
What are this venue's top TWO sources for public access computing operations? - Grants
What are this venue's top TWO sources for public access computing operations? - Community contribution
What are this venue's top TWO sources for public access computing operations? - Usage/service fees
What are this venue's top TWO sources for public access computing operations? - Other
What are this venue's top TWO sources for public access computing operations? - Other (specify)
What are this venue's top TWO sources for public access computing operations? - Don't know/not sure
What is the center's total revenue (or operating income) from public access computing operations in a typical month
One of three venue services provide the most revenue
Specify average monthly income
two of three venue services provide the most revenue
three of three venue services provide the most revenue
Which three venue services provide the most revenue - no fee based svcs
How much of a typical month's expenses for public access computing operations are for - Internet
Specify Value - Internet connection"
Specify Percent - Internet connection
Internet connection - don't know
How much of a typical month's expenses for public access computing operations are for - Software/licenses (yearly/12 if necessary)
Specify Value - Software/licenses (yearly/12 if necessary)
Specify Percent - Software/licenses (yearly/12 if necessary)
Software/licenses (yearly/12 if necessary) - don't know
How much of a typical month's expenses for public access computing operations are for - Buying and repairing computers/hardware
Specify Value - Buying and repairing computers/hardware
Specify Percent - Buying and repairing computers/hardware
Buying and repairing computers/hardware - don't know
How much of a typical month's expenses for public access computing operations are for - Staff salary
Specify Value - Staff salary
Specify Percent - Staff salary
Staff salary - don't know
How much of a typical month's expenses for public access computing operations are for - Training for staff
Specify Value - Training for staff
Specify Percent - Training for staff
Training for staff - don't know
How much of a typical month's expenses for public access computing operations are for - Rent
Specify Value - Rent
Specify Percent - Rent
Rent - don't know
How much of a typical month's expenses for public access computing operations are for - Variable expenses (i.e. electricity, water)
Specify Value - Variable expenses (i.e. electricity, water)
Specify Percent - Variable expenses (i.e. electricity, water)
Variable expenses (i.e. electricity, water) - don't know
How much of a typical month's expenses for public access computing operations are for- Other
Specify Value - Other
Specify Percent - Other
Other - don't know
What are the center's total expenses for public access computing operations in a typical month?
Taking into account all expenses and revenues, is the center
Paid public access computing staff - male
Paid public access computing staff - female
No paid public access computing staff
Unpaid public access computing staff - male
Unpaid public access computing staff - female
No unpaid public access computing staff
How many paid staff have skills to assist computer users with technical problems
No paid public access computing staff to assist computer users with technical problems
Specify how many unpaid staff have the skills to assist computer users with technical problems
No unpaid public access computing staff to assist computer users with technical problems
How many paid staff have the general skills to assist computer users in finding information they are searching for
No paid public access computing staff that have general skills to assist computer users in finding information they are searching for
How many unpaid staff have the general skills to assist computer users in finding information they are searching for
No unpaid public access computing staff that have general skills to assist computer users in finding information they are searching for
What characteristics of your staff mst imprt for helping comp users - skilled at software use
What characteristics of your staff mst imprt for helping comp users - skilled at hardware and software use and are generally knowledgeable about computers
What characteristics of your staff mst imprt for helping comp users - able to assist users in searching for info
What characteristics of your staff mst imprt for helping comp users - share similar social or cultural characteristics with users, such as gender, caste, community, socio-economic level, or age
What characteristics of your staff mst imprt for helping comp users - patient and listen to users' needs
What characteristics of your staff mst imprt for helping comp users - caring
What characteristics of your staff mst imprt for helping comp users - able to help users perform computer tasks that I am not physically able to on my own
What characteristics of your staff mst imprt for helping comp users - other
Does this venue provide training for its public access staff or support their outside training for - Developing technical computer skills
Does this venue provide training for its public access staff or support their outside training for - Developing information literacy skills, such as how to access and use Internet based resources
Does this venue provide training for its public access staff or support their outside training for - Skills to help assist and serve users
Does this venue provide training for its public access staff or support their outside training for - None of the above
Do you offer - Computer usage without Internet - Yes/No
Do you offer - Computer usage without Internet - Fee
Do you offer - Computer usage without Internet - Cost per hour
Do you offer - Computer usage without Internet - How many people use svc daily
Do you offer - Internet usage on venue computer - Yes/No
Do you offer - Internet usage on venue computer - Fee
Do you offer - Internet usage on venue computer - Cost per hour
Do you offer - Internet usage on venue computer - How many people use svc dail
Do you offer - Wi-fi or Ethernet for use with personal computers - Yes/No
Do you offer - Wi-fi or Ethernet for use with personal computers - Fee
Do you offer - Wi-fi or Ethernet for use with personal computers - Cost per hour
Do you offer - Wi-fi or Ethernet for use with personal computers - How many people use svc daily
Do you offer - Photocopying - Yes/No
Do you offer - Photocopying - Fee
Do you offer - Photocopying - Cost per page
Do you offer - Photocopying - How many people use svc daily
Do you offer - Printing - Yes/No
Do you offer - Printing - Fee
Do you offer - Printing - Cost per page
Do you offer - Printing - How many people use svc daily
Do you offer - Scanning - Yes/No
Do you offer - Scanning - Fee
Do you offer - Scanning - Cost per page
Do you offer - Scanning - How many people use svc daily
Do you offer - Faxing - Yes/No
Do you offer - Faxing - Fee
Do you offer - Faxing - Cost per page
Do you offer - Faxing - How many people use svc daily
Do you offer - CD writing - Yes/No
Do you offer - CD writing - Fee
Do you offer - CD writing - Cost per CD
Do you offer - CD writing - How many people use svc daily
Do you offer - Hardware or software designed for people with disabilities - Yes/No
Do you offer - Hardware or software designed for people with disabilities - Fee
Do you offer - Hardware or software designed for people with disabilities - Cost per hour
Do you offer - Hardware or software designed for people with disabilities - How many people use svc daily
Do you offer - Document preparation for users - Yes/No
Do you offer - Document preparation for users - Fee
Do you offer - Document preparation for users - Cost per hour
Do you offer - Document preparation for users - How many people use svc daily
Do you offer - Public phone use or sale of phone cards - Yes/No
Do you offer - Public phone use or sale of phone cards - Fee
Do you offer - Public phone use or sale of phone cards- How many people use svc daily
Do you offer - Web design for users - Yes/No
Do you offer - Web design for users - Fee
Do you offer - Web design for users - How many people use svc daily
Do you offer - Training (access to online courses) - Yes/No
Do you offer - Training (access to online courses) - Fee
Do you offer - Training (access to online courses) - How many people use svc daily
Do you offer - Training (in-house) - Yes/No
Do you offer - Training (in-house) - Fee
Do you offer - Training (in-house) - How many people use svc daily
Do you offer - Job placement - Yes/No
Do you offer - Job placement - Fee
Do you offer - Job placement - How many people use svc daily
Do you offer - e-government services provided specifically by your venue or venue network - Yes/No
Do you offer - e-government services provided specifically by your venue or venue network - Fee
Do you offer - e-government services provided specifically by your venue or venue network - How many people use svc daily
Do you offer - e-health services provided specifically by your venue or venue network - Yes/No
Do you offer - e-health services provided specifically by your venue or venue network - Fee
Do you offer - e-health services provided specifically by your venue or venue network - How many people use svc daily
Do you offer - e-commerce services provided specifically by your venue or venue network - Yes/No
Do you offer - e-commerce services provided specifically by your venue or venue network - Fee
Do you offer - e-commerce services provided specifically by your venue or venue network - How many people use svc daily
Do you offer - Assistance with online services, such as e-government and e-banking - Yes/No
Do you offer - Assistance with online services, such as e-government and e-banking - Fee
Do you offer - Assistance with online services, such as e-government and e-banking - How many people use svc daily
Do you offer - Technical support and computer repair services for users' personal computers - Yes/No
Do you offer - Technical support and computer repair services for users' personal computers - Fee
Do you offer - Technical support and computer repair services for users' personal computers - How many people use svc daily
Do you offer - Hardware rental - Yes/No
Do you offer - Hardware rental - Fee
Do you offer - Hardware rental - How many people use svc daily
Do you offer - Sales of computer parts or products - Yes/No
Do you offer - Sales of computer parts or products - Fee
Do you offer - Sales of computer parts or products - How many people use svc daily
Do you offer - Video or arcade games - Yes/No
Do you offer - Video or arcade games - Fee
Do you offer - Video or arcade games - How many people use svc daily
Do you offer - Availability of food and beverages - Yes/No
Do you offer - Availability of food and beverages - Fee
Do you offer - Availability of food and beverages - How many people use svc daily
Do you offer - Social area for relaxing - Yes/No
Do you offer - Social area for relaxing - Fee
Do you offer - Social area for relaxing - How many people use svc daily
Do you offer - any other services - Yes/No
Do you offer - any other services - Fee
Do you offer - any other services - How many people use svc daily
How important the following features are in attracting users to this venue - There is no other option
How important the following features are in attracting users to this venue - Convenient location (for example, close to home, school, or workplace)
How important the following features are in attracting users to this venue - Cost of services is affordable
How important the following features are in attracting users to this venue - Hours are convenient
How important the following features are in attracting users to this venue - The venue does not restrict access to programs and websites that users want
How important the following features are in attracting users to this venue - Venue is quiet
How important the following features are in attracting users to this venue - Users don't need to wait in line to use computers
How important the following features are in attracting users to this venue - The computers are in good working condition
How important the following features are in attracting users to this venue - The Internet connection is fast
How important the following features are in attracting users to this venue - Users can come to meet friends
How important the following features are in attracting users to this venue - Staff are knowledgeable and helpful
How important the following features are in attracting users to this venue - Layout allows privacy
How important the following features are in attracting users to this venue - Provides content in the local language
How important the following features are in attracting users to this venue - Provides assistance to people with low literacy
Does the venue have this feature - Provides physical and/or computer access for people with disabilities
How important the following features are in attracting users to this venue - The environment is safe and/or supportive of male and female genders
What activities do you have restrictions on - No restrictions on use
What activities do you have restrictions on - Gaming
What activities do you have restrictions on - Chatting using VOIP and/or instant messaging
What activities do you have restrictions on - Using social networking applications, such as Facebook, Orkut, Myspace, Hi5
What activities do you have restrictions on - Downloading software
What activities do you have restrictions on - Downloading music/videos
What activities do you have restrictions on - Listening to music/watching videos
What activities do you have restrictions on - Viewing pornography
What activities do you have restrictions on - Viewing other types of content
What activities do you have restrictions on - Do you restrict other activities
Do you use filters/software to block offensive content
In general, do you feel the computer usage restrictions within this venue attract or discourage users from coming to the venue
Appx how many people with the following types of physical disabilities use this venue per week - Seeing
Appx how many people with the following types of physical disabilities use this venue per week - Hearing
Appx how many people with the following types of physical disabilities use this venue per week - Using arms
Appx how many people with the following types of physical disabilities use this venue per week - Using legs
Appx how many people with the following types of physical disabilities use this venue per week - Combination of the above
Appx how many people with the following types of physical disabilities use this venue per week - Other
What svcs or features does this venue provide specifically for people with physical or dev disabilities - Special keyboards and mice
What svcs or features does this venue provide specifically for people with physical or dev disabilities - Speaking software for people with vision disabilities
What svcs or features does this venue provide specifically for people with physical or dev disabilities - Workstations that can accommodate wheelchairs
What svcs or features does this venue provide specifically for people with physical or dev disabilities - An employee who knows sign language and can help people with hearing disabilities
What svcs or features does this venue provide specifically for people with physical or dev disabilities - Other
What svcs or features does this venue provide specifically for people with physical or dev disabilities - None
What language(s) do you usually use to communicate with this venue's computer users
Do you have resources to direct users to content in the local language
What time does this venue OPEN on each of the following days of the week - Monday
What time does this venue CLOSE on each of the following days of the week - Monday
What time does this venue OPEN on each of the following days of the week - Tuesday
What time does this venue CLOSE on each of the following days of the week - Tuesday
What time does this venue OPEN on each of the following days of the week - Wednesday
What time does this venue CLOSE on each of the following days of the week - Wednesday
What time does this venue OPEN on each of the following days of the week - Thursday
What time does this venue CLOSE on each of the following days of the week - Thursday
What time does this venue OPEN on each of the following days of the week - Friday
What time does this venue CLOSE on each of the following days of the week - Friday
What time does this venue OPEN on each of the following days of the week - Saturday
What time does this venue CLOSE on each of the following days of the week - Saturday
What time does this venue OPEN on each of the following days of the week - Sunday
What time does this venue CLOSE on each of the following days of the week - Sunday
In a typical week how many users come to this venue on - Monday
In a typical week how many users come to this venue on - Tuesday
In a typical week how many users come to this venue on - Wednesday
In a typical week how many users come to this venue on - Thursday
In a typical week how many users come to this venue on - Friday
In a typical week how many users come to this venue on - Saturday
In a typical week how many users come to this venue on - Sunday
In a typical week what percent % of users are female that come to this venue on - Monday
In a typical week what percent % of users are female that come to this venue on - Tuesday
In a typical week what percent % of users are female that come to this venue on - Wednesday
In a typical week what percent % of users are female that come to this venue on - Thursday
In a typical week what percent % of users are female that come to this venue on - Friday
In a typical week what percent % of users are female that come to this venue on - Saturday
In a typical week what percent % of users are female that come to this venue on - Sunday
How many days per years is this venue closed, such as for major national holidays or other reasons
What is the average number of users at this venue during the following times - Morning - Typical Weekday
What is the average number of users at this venue during the following times - Morning - Typical Weekend Day
What is the average number of users at this venue during the following times - Afternoon - Typical Weekday
What is the average number of users at this venue during the following times - Afternoon - Typical Weekend Day
What is the average number of users at this venue during the following times - Night - Typical Weekday
What is the average number of users at this venue during the following times - Night - Typical Weekend Day
What is the average number of users at this venue during the following times - Late night/early morning - Typical Weekday
What is the average number of users at this venue during the following times - Late night/early morning - Typical Weekend Day
What is your best estimate for the number of unique users at this venue per week
What percent of these are female
On average, what percent of users is from each age group - Children (less than 15 years old)
On average, what percent of users is from each age group - Teenagers/young adults (Ages 16 -24)
On average, what percent of users is from each age group - Adults (Ages 25-65)
On average, what percent of users is from each age group - Seniors (above 65)
On average, what percent of users in each age group are male - Children (less than 15 years old)
On average, what percent of users in each age group are female - Children (less than 15 years old)
On average, what percent of users in each age group are male and female - don't know - Children (less than 15 years old)
On average, what percent of users in each age group are male - Teenagers/young adults (Ages 16 -24)
On average, what percent of users in each age group are female - Teenagers/young adults (Ages 16 -24)
On average, what percent of users in each age group are male and female - don't know - Teenagers/young adults (Ages 16 -24)
On average, what percent of users in each age group are male - Adults (Ages 25-65)
On average, what percent of users in each age group are female - Adults (Ages 25-65)
On average, what percent of users in each age group are male and female - don't know - Adults (Ages 25-65)
On average, what percent of users in each age group are male - Seniors (above 65)
On average, what percent of users in each age group are female - Seniors (above 65)
On average, what percent of users in each age group are male and female - don't know - Seniors (above 65)
Specify percent of computer users from the public are repeat or regular users
percent of computer users from the public are repeat or regular users - don't know
In general, what is the time limit for public computer usage - hours
In general, what is the time limit for public computer usage - minutes
In general, what is the time limit for public computer usage - n/a
On average, how long does a public computer user session typically last - hours
On average, how long does a public computer user session typically last - minutes
On average, how long does a public computer user session typically last - n/a
Does the venue have enough computers to meet demand by public users
Do you think the Internet connection speed is fast enough for what the typical public computer user wants to do
Are public computer users allowed to share computers
What is the maximum number of public users who are allowed to use a single computer at one time
How often do public users share computers
How many public users generally share a computer at a time
Are public users that share computers generally
In general, how old are public users that share computers
Why does this venue not allow sharing
Top TWO activities users perform on computers in this venue- Income related activities, such as looking for work or selling goods
Top TWO activities users perform on computers in this venue - Education or learning activities, such as getting homework help or taking a class
Top TWO activities users perform on computers in this venue - Health or wellness need activities, such as searching for doctors or looking up disease information
Top TWO activities users perform on computers in this venue - Looking for and using government services
Top TWO activities users perform on computers in this venue - Cultural activities, such as organizing cultural events or finding information online in your local language
Top TWO activities users perform on computers in this venue - Personal communication and other leisure activities, such as contacting friends and family or playing games
Top TWO activities users perform on computers in this venue - Don't know
Top TWO computer-related areas users ask for assistance in - Problems using computer hardware
Top TWO computer-related areas users ask for assistance in - Problems with Internet connectivity
Top TWO computer-related areas users ask for assistance in - Problems using software
Top TWO computer-related areas users ask for assistance in - Searching for employment, business, or work information
Top TWO computer-related areas users ask for assistance in - Searching for health information
Top TWO computer-related areas users ask for assistance in - Searching for educational information
Top TWO computer-related areas users ask for assistance in - Searching for online government services
Top TWO computer-related areas users ask for assistance in - Searching for local or international news
Top TWO computer-related areas users ask for assistance in - Searching for culture and language information
Top TWO computer-related areas users ask for assistance in - Performing communication activities, such as emailing or using social networking
Top TWO computer-related areas users ask for assistance in - Producing online content, such as building websites
Top TWO computer-related areas users ask for assistance in - Other
Top challenge this venue faces
2nd top challenge this venue faces
3rd top challenge this venue faces
There are no challenges
Since you began working at this venue, what kinds of changes have occurred in the number of users at this venue
Since you began working at this venue, has the number of computers that this venue provides for public use increased, decreased, or stayed the same
Since you began working at this venue, what kinds of changes have occurred in the type of computer users at this venue - average age
Since you began working at this venue, what kinds of changes have occurred in the type of computer users at this venue - number of female users
Since you began working at this venue, what kinds of changes have occurred in the type of computer users at this venue - number of disabled users
Since you began working at this venue, what kinds of changes have occurred in the type of computer users at this venue - number of low-income users
Since you began working at this venue, changes in the amount of time computer users spend - Communication activities
Since you began working at this venue, changes in the amount of time computer users spend - Playing games
Since you began working at this venue, changes in the amount of time computer users spend - Searching for specific information on things like health, education, and job openings
Rank the two mst imprt ways venue has impacted you - Provided a source of income - 1st - enter letter
Rank the two mst imprt ways venue has impacted you - Provided a source of income - 2nd - enter letter
Overall impact on computer users at this venue on - Their income
Overall impact on computer users at this venue on - Their ability to find work
Overall impact on computer users at this venue on - Their education
Overall impact on computer users at this venue on - Their health
Overall impact on computer users at this venue on - Their level of civic engagement
Overall impact on computer users at this venue on - Their ability to access information from the government
Overall impact on computer users at this venue on - Their ability to engage in the democratic process, like voting
Overall impact on computer users at this venue on - Their ability to use, share, learn, and perpetuate their local language and culture
Overall impact on computer users at this venue on - Their time savings
Overall impact on computer users at this venue on - Their financial savings
Overall impact on computer users at this venue on - Their ability to meet new people
Overall impact on computer users at this venue on - Their ability to communicate with family and friends
Overall impact on computer users at this venue on - Their ability to send or receive money to or from family/friends
In your opinion, what has been the biggest impact of public access to ICT at this venue on the community at large
What is your gender
What is your age
What is your nationality
What is the highest level of formal education you have completed
Have you received training specific to working at a public access computing center
How many months of - Formal training
How many months of - Informal training (e.g. self-teaching, teaching from friend)
What is your primary language of communication
What is your reading ability in your primary language
What is your writing ability in your primary language
What is your reading ability in <<national language>>
What is your writing ability in <<national language>>
What is your English proficiency
Do you have any type of physical disability
In what ways does your disability affect you - Seeing
In what ways does your disability affect you - Hearing
In what ways does your disability affect you - Using arms
In what ways does your disability affect you - Using legs
In what ways does your disability affect you - Combination of the above
In what ways does your disability affect you - Other
Including yourself how many adults live in your home (individuals older than 18 years old)
How many children live in your home (individuals under 18 years old)
Is your home
What is your source of fresh water at home
Do you have the following at home - Computer
Do you have the following at home - Internet connection
Do you have the following at home - Television set
Do you have the following at home - Satellite for television
Do you have the following at home - Radio
Do you have the following at home - Car
Do you have the following at home - Electricity
Do you have the following at home - Landline phone
Do you have the following at home - Mobile phone
Are you the owner of this venue
How long have you owned it - Years
How long have you owned it - Months
What is the best description of your main responsibilities at this venue
Do you get income from owning/working at this venue
Is this your main source of income
What is your current occupational status
For how long have you worked here
Do you get paid for working here
What is your personal monthly income
What is your household monthly income
Willing to participate in follow-up survey by email or phone
Gave email
Gave phone
END Time - 00:00