Literature review on the impact of public access to information and communication technologies

Abstract

Information and communication technologies (ICTs) are widely acknowledged as important resources for socio‐economic development. Due to resource constraints, shared access forms the dominant mode of access to these technologies in most developing countries. Governments, non‐governmental institutions and business entrepreneurs have invested significant amounts of human and financial resources in public libraries, telecenters, internet cafés, and other forms of public access, without clear evidence on what the ultimate outcomes will be and the actual costs. This report presents a review of empirical research on the impacts of public access to ICTs in order to document what is known about this approach to ICT service delivery.

Recommended Citation

Sey, Araba and M. Fellows. (2009). Literature review on the impact of public access to information and communication technologies. TASCHA Working Paper, No.#6. Seattle: Technology & Social Change Group, University of Washington.

Keywords

literature review, public access, libraries, telecenters, cybercafes