November 17: Evaluating the impact of public access technology in U.S. Libraries: The IMPACT Web Survey, a U.S. IMPACT Study project

TASCHA TALK: Cortney Leach

November 17, 2011

Conducted in 2009, the U.S. IMPACT Study provided evidence that use of public access technology services offered at U.S. public libraries has a profound and measurable impact on individuals and communities. The IMPACT Survey project aims to extend the benefits of the study by making its patron web survey component available for all public libraries to use in their local data collection, evaluation, and advocacy efforts. This TASCHA Talk reported on the frameworks underpinning the web survey project, provided a progress update, and discussed design challenges and lessons learned.

About the presenter

Cortney is a research analyst with the U.S. IMPACT Study Research Group and holds a Masters of Public Administration and Masters of Library and Information Science from the University of Washington. Her research interests include design thinking, program evaluation, public access technology policy, library capacity-building and partnership models.

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TASCHA Talks are bi-weekly sessions to share, discuss, and advance new ideas around topics related to technology and social change. Learn more at