Characterizing E-Inclusion Intermediary Actors in Europe: Exploring the Role of Third Sector Organizations

April 29, 2021

Looking beyond India: Factors that shape the global outsourcing decisions of small and medium sized companies in America

Special Issue: ICT Skills and Employability

Deconstructing ICT Skills and Employability

Economic empowerment for marginalized people is one of the core interests driving ICTD practice and scholarship. Many non-governmental organizations state that improving the economic livelihood of their communities is one of their most important missions. Many training programs, from those which are donor- and public-supported to those which are privately operated, have been built with…

Introducing the Essays of the Harvard Forum II

This special edition contains reports from the Harvard Forum II, a two-day event held September 2009 at Harvard University. Sponsored by Canada’s International Development Research Centre (IDRC) and hosted by the Berkman Center for Internet and Society at Harvard University, the Forum assembled a prominent group of thinkers and practitioners from around the globe, including…

Libraries, Telecentres & Cybercafes: an international study of public access information venues: Performance Measurement and Metrics

This paper aims to offer early insight into ongoing research comparing public access venues such as libraries, cybercafe´s and telecenters in 25 countries around the world. The authors studied information needs and uses of information and communication technologies (ICT) in these public access venues, with a particular focus on underserved populations. Understanding trends, differences and…

Mixed-methods library evaluation integrating the patron, library, and external perspectives: The case of Namibia regional libraries

There when you need it: The multiple dimensions of public access ICT uses and impacts

Using Open Data to Inform Public Library Branch Services

November 9, 2020

This article describes the curation and use of open demographic data to inform public library services. A case study of census data curated for the Seattle Public Library (SPL) system is described. To understand the information needs of library branches, a set of SPL regional managers were interviewed, a set of use cases were created,…

The Role of Libraries in Misinformation Programming: A Research Agenda

October 27, 2020

Misinformation, or fake news, has exploded across social media platforms and communities over the past few years, with serious social and political implications. Many library practitioners and organizations have argued that libraries can and should play a central role in educating the public about this emerging issue. However, serious gaps exist in understanding how libraries…