Libraries, Telecentres & Cybercafes: an international study of public access information venues: Performance Measurement and Metrics


This paper aims to offer early insight into ongoing research comparing public access venues such as libraries, cybercafe´s and telecenters in 25 countries around the world. The authors studied information needs and uses of information and communication technologies (ICT) in these public access venues, with a particular focus on underserved populations. Understanding trends, differences and similarities across venues and across countries offers an emerging map that will help researchers and policymakers conduct future research and make better decisions to strengthen public access to information through ICT. The research was done in partnership with local research teams in 25 countries around the world, and studied public libraries, telecentres and cybercafe´s side by side, while most studies in the past have looked at them independently of one another.

Quick Facts


Publication Type

  • Academic Journal
  • Journal Article

Publication Date

  • 2009

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