Abstract
This report includes the results of the research project ‘Exploratory study on explanations and theories of how telecentres and other community-based eInclusion actors operate and have an impact on digital and social inclusion policy goals’. This study was commissioned by IPTS to feed into a forthcoming 2-year research project: Measuring the impact of eInclusion actors on digital literacy, skills and inclusion goals (MIREIA). The literature review presented in this report was designed to capture the theories and explanations represented in the existing body of research in order to: 1) Provide a comprehensive and multidisciplinary landscape on theories and analytical frameworks; analyze the value of these theories and analytical frameworks based on predefined criteria, and; 2) Develop recommendations on the most promising theoretical pillars that could inform the future research mentioned above.
