Understanding the links between ICT skills training and employability: An analytical framework


This article proposes an analytical framework to better understand the role
that information and communication technology (ICT) skills play in improving
employment opportunities for low-income groups. It draws on research conducted
with more than 70 nongovernmental organizations (NGOs) that provide
ICT training and other employment services in 30 countries around the
world. It explores the linkage between ICT skills and employability on three
levels: (a) NGO program design, (b) characteristics of individual job seekers or
trainees, and (c) environmental dynamics that influence employment outcomes.
The researchers argue that basic ICT skills are often important, but are
usually insuffcient for members of disadvantaged groups to improve their employment
situation. The proposed multilevel framework identifies some of the
common elements that help situate basic ICT skills in relation to other factors
that can facilitate or impede employability.

Recommended Citation

Garrido, M., Sullivan, J., & Gordon, A. (2012). Deconstructing ICT skills and employability. Information Technologies & International Development. USC Annenberg School for Communication & Journalism, Volume 8, Number 2, Special Issue, 17–32.