Survey methodology report released

Much of the Global Impact Study data comes from our public access ICT user survey, venue survey, and non-user survey in Bangladesh, Brazil, Chile, Ghana, and the Philippines. Conducting such surveys in diverse countries is a complex process that requires rigorous methodologies to ensure the data and subsequent findings are sound.

Our methodology report presents the context and the methodologies used for each of the three surveys. In addition to providing details about the survey implementation in each of the five countries, the report also covers the challenges we faced with these surveys and our mitigation strategies for these challenges.


This working paper describes the methodology for the Global Impact Study’s five-country surveys of public access ICT venue operators, users and non-users. The surveys collected detailed information about the conditions of public access to ICTs, characteristics of public access users, patterns of usage, as well as information on non-users. Local research teams in Bangladesh, Brazil, Chile, Ghana, and the Philippines implemented the surveys through personal interviews in and around public access ICT venues. The paper describes the overall approaches followed and the methodologies employed as well as useful contextual information regarding the implementation of these surveys in each country.


Full report: Global Impact Study surveys: Methodologies and implementation

Recommended Citation

Survey Working Group (2012). Global Impact Study surveys: Methodologies and implementation. Seattle: Technology & Social Change Group, University of Washington Information School.


public access, users, cybercafés, internet cafes, libraries, telecenters, internet, ICT, ICTD, survey, open research, open data, methodology, sampling, research design