November 14, 2013
eInclusion – access to ICTs, ICT skill development, and digital literacy – is becoming increasingly important in both developed and developing contexts for social and economic participation. Strategies for shared access (telecenters, libraries, cybercafes, etc.) by eInclusion actors are particularly important for including marginalized populations. Successful investment to support eInclusion actors requires an understanding how venues operate. Commissioned by the European Union’s Joint Research Centre Institute for Prospective Technological Studies (IPTS), Telecentre-Europe and the Technology & Social Change Group conducted an online survey aiming to provide a ‘map’ of telecentres, libraries, and other eInclusion actors operating in the European Union (EU). The report presenting the findings of this survey, the first of its kind in Europe to collect data from eInclusion actors, is now available.
