Creating the Digital Bridge: How Physically Distant Technology Access and Assistance Can Support Workers in a New Economy

To address some of the challenges job seekers face in the wake of COVID-19, the City of Seattle in partnership with the Seattle Jobs Initiative (SJI) will pilot a small-scale program to provide job seekers with home technology and remote support to develop digital skills and prepare for new careers. Researchers from UW will work with the City and SJI to investigate key questions related to the program design, implementation, and participant experience to increase the understanding of participants’ needs, implications for future program design, and the impact on those who received services.

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