Event summary: If mobile phones killed the telecenter, what is next for public access?

July 31, 2014

Early on in the digital divide conversation, myriad donors and governments invested in telecentres — public spaces where people could access computers and learn about the internet. Fast forward to today, where billions have personal internet in their pocket and use Facebook daily, and there is a real question — do we still need public access to information and communication technologies (ICTs) in the age of the mobile phone?
A recent IREXtech Deep Dive discussion sponsored by IREX’s Center for Collaborative Technology and co-sponsored by the University of Washington’s Technology & Social Change Group (TASCHA), brought together a group of leading public access technology experts and development practitioners to debate this question and envision various public access futures. Highlights of the discussion follow.

What is the role of public access in the post-2015 development agenda?

July 23, 2014

TASCHA’s research is supporting the active engagement of its partners, Association of Progressive Communications (APC) and the International Federation of Library Associations and Institutions (IFLA), in the post-2015 agenda development process. Together with APC and IFLA, we have prepared a briefing paper, “Public access: Supporting digital inclusion for all – Maximising the impact of information and communication technologies (ICTs) for inclusive social and economic development.” Two different versions of the paper were presented in Geneva at The Commission on Science and Technology for Development (CSTD), Seventeenth Session, May 12-16, 2014 and the WSIS+10 High-Level Event, June 9-13, 2014

New infographic: Why does public access to technology matter for development?

May 21, 2014

TASCHA is excited to release a new infographic based on findings from the Global Impact Study of Public Access ICTs! Many thanks go to the team at JumpStart Georgia for helping us design what we think is a pretty cool visualization of why public access is so important and why it matters to development. Please feel free to share, promote, and use widely.

Upcoming event: If mobile phones killed the telecentre, what is next for public internet access?

May 6, 2014

TASCHA is excited to announce that we’ll be participating in an upcoming event on public access ICTs, hosted by the Center for Collaborative Technologies at IREX in partnership with Kurante. Below is a description of the event (originally posted on ICTworks by Wayan Vota); space is limited, so if you’d like to join us in DC for this event, please RSVP now.

New TASCHA research projects

April 30, 2014

It’s finally spring here in the Northern Hemisphere, and we decided to celebrate by highlighting some of our new research at TASCHA. From crunching big data on mobile money and developing new resources based on research findings to travelling around the world and working with new partners in the field, we’ve accomplished quite a bit in 2014 so far! Here’s a snapshot of a few new TASCHA research projects.

Project in Vietnam uses Open Data Kit (ODK) for data collection

April 17, 2014

We recently launched a project that is looking at public internet access and use in Vietnam. One of the main objectives of the study is to understand the role library-like institutions, such as cultural post offices in Vietnam, play in providing public access to information and communication technologies (ICTs). Surveying public access venues, users, and non-users to gather data about public access in Vietnam is a critical component of the study. While critical to answering our research questions, collecting data on a large scale like in this project can be challenging. As such, we are excited to employ a different method of data collection in this study, using the Open Data Kit (ODK), developed here at the University of Washington’s Department of Computer Science and Engineering. Using Android-based tablets, researchers in the field will implement the surveys and collect data through ODK.

Innovation Spaces: Supporting individual action

February 6, 2014

In June 2013, I joined TASCHA’s Chris Coward to help launch a project on Innovation Spaces. This work builds on earlier conversations Chris has had with Christine Prefontaine and Beth Kolko, among others. Using a giant whiteboard, we shared, discussed, debated, synced, and altered our understanding over a period of weeks. The office got used to the hijacking of most of the common wall space. We had many questions: What are these spaces and what do we call them? What types of innovation do they foster? Why do people go to them?

What is innovation?

January 28, 2014

In our research on innovation spaces, we needed to arrive at a definition of innovation that fit the spaces we were observing. It was not entrepreneurship, as that would be too narrow and not explain many of the uses. Rather, it was about problem solving, and making use of these spaces to find answers to individual questions in ways that were superior than trying to do it alone, on the internet, or otherwise. The works of three authors in particular resonated – Matt Kingdon, Ken Robinson, and Steven Johnson. Here are some snippets…

TASCHA heads to Cape Town for ICTD 2013

December 4, 2013

The International Conference on Information and Communication Technologies and Development (ICTD) takes place in Cape Town, South Africa December 7-10, 2013. Researchers from TASCHA regularly participate in this conference, usually held every 18 months. This year, TASCHA Director Chris Coward will present a paper at the conference based on the Global Impact Study, “The impact of public access to ICTs: Findings from a five-year, eight-country study.”

New publication highlights the role of eInclusion actors on improved digital literacy in the European Union

November 14, 2013

eInclusion – access to ICTs, ICT skill development, and digital literacy – is becoming increasingly important in both developed and developing contexts for social and economic participation. Strategies for shared access (telecenters, libraries, cybercafes, etc.) by eInclusion actors are particularly important for including marginalized populations. Successful investment to support eInclusion actors requires an understanding how venues operate. Commissioned by the European Union’s Joint Research Centre Institute for Prospective Technological Studies (IPTS), Telecentre-Europe and the Technology & Social Change Group conducted an online survey aiming to provide a ‘map’ of telecentres, libraries, and other eInclusion actors operating in the European Union (EU). The report presenting the findings of this survey, the first of its kind in Europe to collect data from eInclusion actors, is now available.